El-Al Israel Airlines Website Review & Ratings + El-Al Israel Airlines Coupons
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El-Al Israel Airlines Website Review & Ratings + El-Al Israel Airlines Coupons

El-Al Israel Airlines : Products & Services

El Al Israel Airlines Ltd is an airline company and the flag carrier of Israel. The airline serves domestic and international flights to about 38 destinations in Europe, North America, Africa, Near East and Far East. They offer only kosher in-flight meals and they don’t fly on the Jewish Sabbath or religious holidays. El Al is considered one of the world’s most secure airlines, thanks to rigorous security procedures.

El-Al Israel Airlines : Company Background

El Al Israel Airlines had its inaugural flight from Geneva to Tel Aviv in September 1948. As a national airline, El Al was involved in numerous humanitarian efforts over the years, airlifting Jews from other countries to Israel. Their official airport lounge is King David Lounge. Their headquarters is located in Ben Gurion International Airport Central District, Israel.

El-Al Israel Airlines : Customer Feedback & Reviews

Customer reviews are generally mixed. It’s interesting to note that people are either very satisfied with this airline company or very disappointed. Satisfied customers praise El Al for its punctuality and service, as well as comfort. Other passengers criticize the airline’s strict security procedures and difficulty to cancel reservations. Reviews at airlinequality.com are mixed and reveal various experiences with this company.

El-Al Israel Airlines : Business Credibility & Trustworthiness

There are two BBB pages for the company, for El Al Israel Airlines New York and Chicago. New York BBB page shows that the company’s rating is B (on the scale of A+ to F). There were 8 complaints closed in the last 3 years and 4 in the last 12 months. When it comes to Chicago BBB page, it has A+ rating, but there is an alert claming that BBB has tried to contact the company to develop a report but there was no answer. According to this page, there were 2 complaints closed with the company in the past 3 years and 1 in the last 12 months.

El-Al Israel Airlines : Website Popularity & Google Ranking

El Al airlines website has a Google PageRank 7/10. The website’s Alexa global traffic rank is 34,765, while local (Israel) traffic rank is 150. There are no Alexa reviews for this website. However, there’s information about 3,799 websites linking to it. About 75% of visitors to this site come from Israel.

El-Al Israel Airlines : Social Media Presence

The company has an official Facebook page with 16,789 likes. The company also has an official Twitter account with 7,038 followers. They also have an official YouTube channel with 379 subscribers and 221,469 video views. The company also has an official Flickr account with 146 members. No other social media network has been mentioned on their website.

El-Al Israel Airlines : Website Security & Safety

The company's website uses secure booking system and a secure (https ://) connection to handle all bookings and reservations. The reservation contact form is behind a secured connection so your data is safe. Due to the nature of the services, the website requires you to share certain information, but they guarantee security of your information. Google Diagnostic page claims that the website is not currently listed as suspicious and that it has not hosted malicious software over the past 90 days.

El-Al Israel Airlines : Pricing & Packages

El Al airline offers many different packages. As the official national airline, it has set prices for many destinations. Prices depend on your destination, flight date and type of services. For example, rates for flight from Tel Aviv to New York for the outbound start at $981, and for the inbound flight they start at $586. The company also has a Frequent Flier program offering discounts.

El-Al Israel Airlines : Shipping Rates & Policies

Shipping does not apply to this company.

El-Al Israel Airlines : Payment Methods Accepted

The company accepts several payment options. The exact payment options are only listed at the end of the reservations form/procedure so it’s not easy to see all of the offered payment options before you choose to make a purchase. However, the website has a “Verified by VISA” badge and a PayPal badge, so it’s possible that they accept PayPal as the alternative method of payment.

El-Al Israel Airlines : Returns, Refunds & Exchange Policy

The website lists a Cancellation policy. The right of cancellation doesn’t apply on tourism services which take place outside Israel. In other situations, when it comes to cancellation, a customer will be charged 5% of the total price of the ticket.When it comes to reservations made within the USA, the reservation can be held at the quoted fare without payment for 24 hours. This reservation can be cancelled without penalty up to 24 hours after it’s made. These rules are subject to reservations made 7 days or more prior to the departure of the first flight in the reservation.

El-Al Israel Airlines : Product images & screenshots
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